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Option trading 101 pdf

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option trading 101 pdf

By Saving your account no, you acknowledge the risk of decreased security on your account and you accept full responsibility for any loss suffered as a result of unauthorized access.

Your experience on our website is important to us. Please let us know how you feel about our website: POEMS Application Form Attention: POEMS Marketing North Bridge RoadRaffles City Tower Singapore Risk Warning Statement RWS Form It is a risk warning disclosure which highlights the key risks that customers should be aware of before trading in overseas-listed investment products.

These include differences in legal systems, regulatory regime, political, social and economic developments as well as differences in costs, counterparty and correspondent broker risks between the foreign jurisdictions and Singapore.

Attention: APU North Bridge RoadRaffles City Tower Singapore POEMS POEMS Mobile Apps POEMS ProTrader Broker assisted Yes you can. Before submitting a CPF trade, you need to open a CPF Investment Scheme account with an agent bank. Please refer to CPF Website for more details.

The CPF Investment Scheme account number also needs to be updated into your Trading account with us. Please contact your trading representative to update your CPF Investment bank account details. It will take 2 3 working days for the linkage to be updated.

Once updated, CPF trades can be conducted on POEMS. CPF agent bank will notify the clients once the linkage is up. After the linkage has been established, you will need to select the option "CPF" under "trade type" to conduct a CPF stocks trade. A pop-up will appear if there is no linkage. The counter must be a CPF trustee stock in order for you to be able to use your CPF OA funds to trade. With effect from 1 Marchno CPF savings are allowed for securities placed under SGX watch-list.

These members may continue to participate in corporate actions, subject to the prevailing CPFIS rules and limits for these shares. You can refer to the list of shares that CPF savings can be used here Note: For CPF Rights issue entitlements you can only sell off your existing rights entitlements or exercise the rights entitlements based on what is credited into the CPF Investment Scheme account, You will not be able to purchase rights entitlement from the market using CPF funds through the trading account Create your desired POEMS password online Significantly reduce waiting time to access and start trading on POEMS platforms Added security for POEMS password creation with SMS One Time Password OTP triggered to your registered mobile phone To opt in for E-Statement, all you need to do is to log in to your POEMS account.

Yes, SBP allows joint application. For joint application with a child below 18 years old, a copy of the birth certificate must be submitted during application. You can apply for Electronic Payment for Shares EPS linkage to link up your POEMS account with your bank account to facilitate payment. To download the application for EPS linkage, please click here. After your EPS linkage is activated, you can make fund transfers via ATMs or via internet banking EPS.

Note Fund transfers made before 9pm will be credited into your account the next working day. This available cash can be used to settle your future trades automatically. No further settlement instruction is required so long as you ensure sufficient funds available for the settlement. You can also withdraw the available cash anytime; there is no lock-in period or additional fees for the withdrawal.

POEMS ProTrader will be given to all active POEMS Platinum Club PPC members. Note: CPFIS shares are indicated by a "Y" under the CPFIS column. Excess Funds Management Facility is a feature which clients will be able to earn returns through the excess funds parked into the trading account. In this manner your excess funds not used for trading are not left idling, instead it makes your money work harder for you.

The excess funds will be invested on a discretionary basis into Money Market Funds. Currently excess SGD funds will be invested in the Phillip Money Market Fund whereas excess USD funds will be invested in the Phillip USD Money Market Fund. Phillip Money Market Fund PMMF is a stable yielding unit trust fund managed by Phillip Capital Management Pte Ltd. The fund was introduced in April and they are diversely parked in Singapore government bonds, bills, commercial papers, etc.

The fund aims to preserve the principal value and to maintain a high degree of liquidity. Phillip Money Market Fund is regulated by the Monetary Authority of Singapore MAS with Citicorp Trustee overseeing the fund. The fund is fully liquid and available for your withdrawal anytime you want. You will need to indicate the amount you wish to withdraw and which bank account you want the funds to be credited into.

The cut off time for submitting the online withdrawal form is 10am on workdays. If you submit the request before 10am, the fund will be credited into your bank account on the same day or one working day later.

Time varies, depending on bank If you submit the request after 10am, the money will be credited into your bank account one to two working days later.

Custody fees, Quarterly maintenance charges N. B The normal commission rates for the board lot will be applied to the amalgamated unit share and board lot shares. Another example, assuming board lot size is 100, for total quantity of shares traded in the unit shares market, normal commission rates will apply. Upon successful conversion, Electronic Payment for Shares EPS and excess fund management facility will be made available to you. Your account number and password will remain the same.

A UT-PCMA does not allow you to trade Singapore shares. Cheques will be collected and dispatched back to Headquarter by the end of the next business day For Securities Financing Phillip Financial Pte Ltd account, cheque should be made payable to Phillip Financial Pte Ltd For other accounts except for futures accountscheque should be made payable to Phillip Securities Pte Ltd Cheque has to be deposited on or before the due date.

Kindly fill it up and mail it back to us and we will activate your account as soon as we receive it. Attention: APU North Bridge RoadRaffles City Tower Singapore Yes you can. There will be a key symbol next to the counter name to indicate that it is a CPF trustee stock.

Please note that you can only submit CPF trade after linkage has been established. This also applies to Non CPF approved shares that are given as bonus shares by CPF approved counters. If you have not provided your CPF Investment bank account details, please provide the details to your trading representative on the same trading day.

For CPF Rights issue trade you can only sell off the rights or exercise it based on what is credited into the CPF Investment Scheme account, You will not be able to purchase it using CPF funds through the trading account. Please enter 7 digits of your trading account number under billing reference number e.

Please check with your respective banks for actual cut-off timing and location of the Bill Payment function. Before submitting an SRS trade, you need to open an SRS Investment Account with an agent bank. The SRS Investment Scheme account number also needs to be updated into your Trading account with us. Please contact your trading representative to update your SRS Investment bank account details. Once updated, SRS trades can be conducted on POEMS.

After the linkage has been established, you will need to select the option "SRS" under "trade type" to conduct an SRS stocks trade. You are advised to check on the SRS eligibility with your SRS operators before submitting the order Please note that you can only submit SRS trade after linkage has been established.

Contra is not available for SRS trades. You can also make payment by Telegraphic Transfer TT if your funds are currently deposited with an overseas bank. Do note that the banks may levy bank charges for each TT fund transfer made, please check with your bank for the respective charges.

Phillip Securities does not charge any fees for incoming TT fund transfers. You will need to provide your bank option our bank account details for Telegraphic Transfer. Please click here for TT details. As TT fund transfer may take up to a week to be successfully transferred, do check that the funds are already credited into your account or speak to your trading representative for enquires on status of transfer.

In the event that PSPL is unable to identify the account for the amount to be credited, PSPL may reject the amount transmitted after reasonable endeavours have been made to trace the source of the deposit. Any bank charges incurred during the course of event will be borne by the client.

It automatically expires if it is not executed during that trading session. Lending fee is computed 101 a daily basis non-compounded and accrued to your SBL account on a monthly basis. Foreign Share Transfer-In Form Please complete this form to transfer foreign shares from other broking house into your account with us. UK Share Deposit - CREST Form POEMS offers UK trading online. If you would like to deposit your existing UK shares Script to your POEMS account, please download and complete this form.

Orders exceeding the 20 bids will be rejected. You need to be 21 years and above to open an account with us Your account opening documents need to be certified by a public notary, commissioner of oaths, or judicial officer You are not blacklisted with the Singapore Exchange SGX or with any other securities firm nor have any delinquent account with 101 other securities firm. Customers are encouraged to opt-in early for this feature.

Currently, customers who choose not to use the feature will still be able to access POEMS Can I recall my loaned securities? Although you have lent your securities, you are still entitled to the rights of a shareholder.

This includes the right to recall your securities anytime. All you need to do is to inform your trading representative or our SBL Desk for any recall.

A buy-back of securities does not automatically translate into a return of the borrowed securities. Interest charges will be computed as follows If securities are returned on purchase due date or earlier, interest will cease to accrue on the purchase due date If securities are returned after due date of purchase, interest will cease to accrue one day after the return is done How do I add counters to the Watch list?

GTD order entered prior to ex-date will be purged on ex-date of corporate actions dividends, rights issues, bonus issues Request for New Password Form Clients who have forgotten their passwords need not worry, all you have to do is to print out the form, complete it, fax or send it back to the address shown below.

Once your form has been received, we will generate a new password which will be sent to your mailing address. Attention: POEMS Marketing North Bridge RoadRaffles City Tower Singapore Updating of Personal Particulars Form To update your personal particulars, please fill in the attached form and mail it back to POEMS.

Please take note that by submitting the Update Particulars form to us, you authorize and consent to the update of information to all accounts within Phillip Securities Pte Ltd and CDP securities account.

This service will be activated weeks from the time we receive the EPS form. Once the application is successful, you will receive a letter of notification. Attention: APU North Bridge RoadRaffles City Tower Singapore If Electronic Payment for Shares EPS has been established with your local bank account, you can easily transfer funds to your PCMA through internet banking or at the ATMs.

Alternatively, you can mail in cheques to Attn: Cashier Phillip Securities Pte Ltd North Bridge RoadRaffles City Tower Singapore Please make the cheque payable to "Phillip Securities Pte Ltd". Indicate your account number, full name and contact number at the back of the cheque. If you do not have Electronic Payment for Shares, you may like to consider using GIRO as an easy way to pay for the shares that you bought. This will mean that you will not have to worry about late cheques or forgotten payments.

Once your application is successful, you will be notified accordingly Application Form for GIRO for Regular Savings Plan SBP and Share Builders Plan SBP Application Form for GIRO for Shares and Unit Trusts Lumpsum Attention: APU North Bridge RoadRaffles City Tower Singapore You may wish to opt-in for the excess funds management facility to enjoy potentially greater earnings on the excess fund you parked in this account.

If you do not opt for the Excess Fund Management Facilityyour idle funds will be automatically put in a trust account. Interest, if any will only be paid on the dollar in excess of stipulated limit as set out below: Please take note that there will not be any auto currency conversion for trade settlement in the trading account, customer have to take the necessary steps to either transfer money into the trading account or perform a currency conversion to settle the trades. Click here to find out more about Multi-Currency facility and currency-conversion feature.

Application Form for EPS Closure and GIRO Linkage For clients who already have EPS linkage to your trading account and would like to have a GIRO link instead, you will need to close off your EPS linkage first. Thus, you will have to complete both forms and send it back to us. Attention: APU North Bridge RoadRaffles City Tower Singapore Accredited Investor Application Individual For an individual client who has interest to be certified a Accredited Investor to invest in eligible products.

Attention: APU North Bridge RoadRaffles City Tower Singapore Yes. You can use the account to trade through POEMS or your designated Trading Representative can place trades on your behalf. The prevailing commission charges applies.

Click here to find out more about Commission Charges. Please take note that there will not be any auto currency conversion for trade settlement in the trading account, customer have to take the necessary steps to either transfer money into the trading account or perform a currency conversion to settle the trades. Accredited Investor Application Corporate For a corporate client who has interest to be certified a Accredited Investor to invest in eligible products.

Attention: APU North Bridge RoadRaffles City Tower Singapore For existing clients of Phillip Securities who already have a shares trading account with us, please print out the SBL Forms, fill it up and mail it back to us. We will activate your account as soon as we receive it SBL Account Opening SBL Onlend Consent Phillip SBL North Bridge RoadRaffles City Tower Singapore Multi-Currency Facility is an added advantage for you to maintain foreign currency balances USD, HKD, AUD, MYR, JPY, GBP, EUR, CNY and CAD in your account for ease of trading and efficient management of your foreign currency denominated investments.

Settlement for these shares can either be in the traded currency or in SGD. However, your account must have sufficient funds in the settlement currency to avoid incurring interest on debit balances. Please be reminded that auto currency conversion does not apply to Cash trading, Investment Margin and Securities Financing account. CDP Share Transfer Form for Existing Phillip Securities Client For existing SBL clients, you may transfer your securities from your CDP Securities Account to your Phillip SBL account.

To effect transfer of securities from your securities holdings account, please complete the necessary document and indicate your SBL trading account on reverse of the form. We provide free stock alert push notifications to your designated mobile devices within seconds of your SGX stock reaching your pre-determined condition s.

Choose from a variety of condition settings such as low or high price targets, percentage change targets or even volume targets.

You can now create instant alerts and take immediate action on your trading strategies. Kindly note that POEMS Price Alerts is a value-added service provided to you free-of-charge. Please let us know how you feel about our website How satisfied are you with our new POEMS website? You can view your orders in an integrated real time order status window plotter to check the status of your orders Can I withdraw my orders after placing them?

Orders that have been processed done cannot be withdrawn For POEMS ProTrader Watch listhow many counters can I set in the list? You can create a maximum of 20 watch lists with a maximum of 50 counters per watch list Most Popular Questions Information Sheet Cash Management Account Information Sheet Share Builders Plan SBP What is POEMS?

Yes, you may Can I open an account if I am residing overseas? Yes, you can open an account. However, in accordance with the SGX-ST rules all account applications that are remotely signed require the endorsement by a Notary Public or Commissioner of Oaths. A photocopy of your passport and declaration by the concerned Notary Public or Commissioner of Oaths should be submitted together with your application form for the account POEMS ePIN Mailer How can I opt for this service? As long as there is internet connection on your mobile phone, you can access POEMS Mobile.

Internet connection can be via high speed mobile connection or Wi-Fi. Please check with your telecommunication service provider for the applicable roaming charges when you are overseas Reset Password I have forgotten my POEMS trading account password and how can I request a new password? If you have forgotten your POEMS trading account password, below are the options for you to request for a new one Register for the Password Online Reset service by calling us at or visit any of our Phillip Investor Centres so that you can get a new password online after the activation of service.

It will take less than a few minutes for registration, activation and change of password Visit any of the Phillip Investor Centres to get a new password immediately. Once your form has been received and processed, we will generate a new password which will be sent to your mailing address according to our system. Generally, you may receive the pin mailer three to five working days for local mailing address or one to two working weeks for overseas mailing address after the request has been received What is a Unit Share Market?

Unit Share Market is a SGX market which allows the trading of odd lots in quantity less than the board lot size. It is a totally different market from the common SGX ready market which is trading on Board Lot.

Board Lot is the standard trading size in the local market which is shares except for a few exceptions Risk Warning Statement RWS Form Risk Warning Statement RWS Form It is a risk warning disclosure which highlights the key risks that customers should be aware of before trading in overseas-listed investment products.

These include differences in legal systems, regulatory regime, political, social and economic developments as well as differences in costs, counterparty and correspondent broker risks between the foreign jurisdictions and Singapore Please send to Attention: APU North Bridge RoadRaffles City Tower Singapore What is Online Contra statement and what are the advantages?

It is an electronic version of your contra statement for equity trades done via the trading account. Instead of receiving paper contra statements, clients will be able to see it online.

The advantages includes being able to viewing of the breakdown of their contra statements online, therefore enhancing the speed and convenience for reconciling your trades. The statements breakdown stays in the POEMS up to 12 months Information Sheets Cash Management Account Cash Management Account Information Sheet Information Sheet Share Builders Plan Information Sheet Why is my POEMS trading account user ID suspended and how can I re-activate my account? Alternatively, you may contact your Trading Representative to re-activate your account Note: Your password is case sensitive Information Sheet Cash Prepaid Account Information Sheet What is Second-Factor Authentication and how does it works?

Anyone can participate in Securities Lending as long as you have bought some securities with cash or margin at some point in time. However, for investors whose securities are kept at the Central Depository Pte. CDPyou would have to transfer your securities from CDP to Phillip Securities in order for the securities to be lent What are the key advantages of using SBL facilities as opposed to other short selling tools?

You can have direct access to the market which you are trading. This is unlike over-the-counter products where you will be trading against the market makers. You can have up to transaction day sales to put in your collateral. You will not be charged a financing fee on securities pledged as collateral. There is no maintenance fee for a SBL account Account Opening Overview What is IPO? IPO stands for Initial Public Offering.

A private company who has intention to raise funds, could issue common stocks. IPO is the first offering of the stocks to the public. After IPO shares have been listed, investors will be able to trade the shares freely in the Secondary market How do I submit a trade using POEMS 2. The Last Done Price will show at the Limit Price box at the Trade widget. You can also click either Buy Or Sell Price to show at the Limit Price box. Step 3: Alternatively, use the Scroll Bar to select the Limit Price and number of shares or Manually Key in.

The Gross value is auto-calculated based on the selection. Step 4: Click on BUY or SELL. A Password Box will appear. Key in your Password Step 5: Once password is given, click Confirm and the order will be submitted What is a Stop Limit order?

A Stop Limit order is an order to buy or sell a stock once the price of the stock reaches a specified price, known as the Trigger Price. Once the trigger price is reached, a Stop Limit order becomes a limit order that will be executed at a specified price or better What is SGX GTD order? For example, orders submitted in POEMS platform on Saturday will be release to SGX on the following Monday General Which are the modes available for trading? Anyone above the age of 18 years old and with no adverse records with the SGX or Court is welcome to open a POEMS account What is the cost of setting up a Trading account?

To set up a POEMS account, there is no setting up cost. Please click here to know more about additional requirements I have sold some shares, how do I know how much are my sales proceeds? Instead of receiving paper statements, you receive it through email. CPF agent bank will notify the clients once the linkage is up After the linkage has been established, you will need to select the option "CPF" under "trade type" to conduct a CPF stocks trade.

You can refer to the list of shares that CPF savings can be used here Please note that you can only submit CPF trade after linkage has been established Note: For CPF Rights issue entitlements you can only sell off your existing rights entitlements or exercise the rights entitlements based on what is credited into the CPF Investment Scheme account, You will not be able to purchase rights entitlement from the market using CPF funds through the trading account What is contra?

It is a form of trading where the investor does not collect the securities he purchases nor delivers the securities he sells, but arranged to settle outstanding differences which may be profits or losses For more explanation or glossary, please refer to SGX website What is a PCMA? How is this different from my existing trading account? PCMA is a ledger based account, that has the ability to hold money in the account at anytime.

Clients will enjoy automatic deduction or crediting for trades done in Stocks, Unit Trusts, Treasury Bills and more. Trade purchases will be settled as long as you have sufficient funds in the account; this applies to the crediting of the proceeds after a sale is done. There are no changes in the way you perform your trades and no minimum balance is required to be maintained in the account Enjoy automatic settlement of Shares, Unit trusts and Treasury Bills if you have sufficient funds in the PCMA Up to 12 months year to date of transaction history is archived online Ability to hold cash balances in the account with interest given for certain currencies Potential to earn higher returns if you opt for Excess Funds Management Facility.

Invest your excess cash available in the PCMA in Money Market Funds Ability to maintain foreign currencies ledgers How do I determine if my order is a normal sell or short sell?

A Short Sell Order refers to any sell order where the seller does not own the security to be sold at the time of placing the order How do I know if the counter is a Specified Investment Product? Here are the options for making payments for your trades Electronic Payment for Shares EPS GIRO Cheque Cash at cashier at Phillip Securities Pte Ltd, North Bridge Road, Raffles City Tower Monday to Friday, 9am to pm, closed on Saturdays, Sundays and Public Holidays.

NETS or credit card not accepted. Please also indicate your trading account name and account number on your payment details to ensure that funds received will be correctly credited into your trading account What is POEMS Electronic Pin Mailer ePIN Mailer?

From mid Novselected clients who have opened new individual POEMS account at Phillip Investor Centres PICs will automatically receive an electronic pin mailer by email upon successfully account creation Benefits of ePIN Mailer Create your desired POEMS password online Significantly reduce waiting time to access and start trading on POEMS platforms Added security for POEMS password creation with SMS One Time Password OTP triggered to your registered mobile phone What account type can I open using this Online Account Opening Form?

You may open our Investment Custodian Account that provides you the ability to trade shares and unit trusts online. For more information about the account type, you may click here to read through the information sheet FA One Key How do I open other account types if this Online Account Opening Form only allows me to open an Investment Custodian Account?

You may visit our Phillip Investor Centres with the supporting documents to open an account. The locations of our Investor Centres can be found here Can I have both EPS and GIRO No, you can only opt for one service If you are currently under the Electronic Payment for Shares EPS system and wish to switch to GIRO, you must first terminate your EPS linkage.

Click here for the EPS closure form and the GIRO application form. After completing the form, please send it back to the above-mentioned address Are there any charges for transferring money into or out of the trading account? No charges for fund transfers except for Telegraphic Transfer Can I change my password on POEMS Mobile app?

You have to log on to POEMS website to change your password Who would receive the POEMS ePIN Mailer? From mid Novnew POEMS individual account clients who open their accounts at Phillip Investor Centre PICs will receive their Pin Mailers electronically i. Account holders must have valid i email account and ii mobile phone number at point of account opening Kindly note that all other types of account holders e. Corporate or joint account holders will receive physical pin mailers until further notice When will I receive my sales proceeds?

Sales proceeds will be credited back to your Phillip Trading Account one day after the due date How do I opt in for E-Statement? To opt in for E-Statement, all you need to do is to log in to your POEMS account. You will be redirected to the POEMS Homepage. For example: A one-for-five bonus issue means the holder of shares will receive 20 bonus shares How can I be eligible for this feature? In such circumstances, you may contact the Dealing Desk for assistance.

For the list of contact numbers, you may click here Do not leave your Internet Trading Screen unattended and be aware of the dangers of providing access to your Internet Trading account to unauthorized persons.

For preventive security measures in relation to password protection, you may refer to section What is the difference between shares trading under CPF and normal shares trading? Under normal trading using cash, an investor needs to open a trading account and a CDP Global Securities Account. Alternatively, investor can open a margin or custodian account with Phillip Securities PSPL.

Shares purchased are either kept at CDP or custodian accounts with PSPL When you trade using CPF funds, you would need to open an investment account with one of the local banks and the shares purchased will be kept with the custodian bank. Can I trade contra with POEMS? Yes, contra will take effect automatically as long as it meets the criteria Note: Contra option is not available for CPF.

The Contra period is defined as the period from the day T you bought the stock and the due date D Cash Prepaid Account Cash Prepaid Account Information Sheet What is the purpose of 2FA? The 2FA provides substantially better security and makes it much more difficult for an attacker to impersonate you and access your computer, accounts, or other resources Can I open a corporate margin account? I have forgotten my POEMS trading account password and how can I request a new password?

It will take less than a few minutes for registration, activation and change of password. Please refer to the Password Online Reset FAQ here for more information Visit any of the Phillip Investor Centres to get a new password immediately. Generally, you may receive the pin mailer three to five working days for local mailing address or one to two working weeks for overseas mailing address after the request has been received Securities Lending How can I participate as an eligible lender?

You will need to sign a lending agreement in order to be an eligible lender. Phillip Securities Pte Ltd will have to be the appointed custodian to the securities before securities can be loaned out Can I contra my trades?

Yes, except for US trades How do I open a SBL account with Phillip Securities? By investing a fixed amount of funds consistently every month over a period of time, dollar cost averaging benefits you regardless of price fluctuation. You purchase more units when the price is lower and fewer units when the price is higher. This investment method is known as dollar-cost averaging. And it is especially useful in hedging against market volatility. With such a disciplined and consistent method, you will eventually build up a portfolio of stocks in average cost Who is eligible to apply for SBP?

Yes, currently it can be saved in the View Price widgets Is GTD available in all trading markets? No, GTD is available in SGX market only Investor Education Can this account hold foreign currencies? Yes, this account has the option to maintain USD, HKD, MYR, JPY, AUD, GBP, EUR and CAD ledgers. You have the flexibility to retain your foreign cash proceeds in their respective currencies. Moreover, if you have SGD in the account and would like to invest in a foreign currency denominated stocks, you can easily convert your SGD to offset any foreign currencies debit balances How should I indicate my sell orders?

If you intend to sell more shares than the quantity you own, you should submit separate sell orders. You should place a normal sell order for the shares which you own and a short sell order for the quantity that you do not own Scenario You do not own any share of Stock A and you intend to short sell 1,000 shares of Stock A. You may use the trading mode which you are most comfortable with. There is no restriction on the mode of trading that you can use What is IPO Financing?

You can continue to trade all Specified Investment Products as per normal What is the transaction cost for trading on POEMS? Click on any markets below for their respective transaction cost Singapore SGX Australia ASX Belgium EURONEXT Brussels Canada TSX China A Shares SSE-A via SH-HK Stock Connect China B Shares SSE, SZSE France EURONEXT Paris Germany FWB Hong Kong HKEx Indonesia IDX Japan TSE, JASDAQ Malaysia Bursa Netherlands AEX Portugal EURONEXT Lisbon Philippines PSE South Korea KRX Sri Lanka CSE Taiwan TWSE Thailand SET Turkey ISE United States NYSE, NYSE-MKT, NASDAQ United Kingdom LSE POEMS Mobile Online Account Opening Do I need to fill in all the questions on the form?

You may refer to the i icon for more information if you have difficulty filling up certain questions. Please note that the commission rate for Prepaid and Margin account is different. For more information, please view Phillip Investment Margin Account Can I receive order alert for my orders placed via POEMS Mobile?

Yes, you can receive Order Alerts via POEMS Mobile Push Notifications on iPhone or Android Smartphones. Kindly note that POEMS Order Alerts is a value-added service provided to you free-of-charge. What can I do? Please check that your mobile number registered with Phillip Securities is up to date. Please call our hotline at or visit us at any of option Phillip Investor Centres PICs I have already provided my bank account number for the EPS linkage, will the sales proceeds be credited directly to my bank account?

It will take one day to set up your E-Statement facility Where can I trade Unit Share Market? You can trade Unit Share Market online through POEMS Online Forms How do I reset my password after activation of the service? Clients can see the breakdown of purchases and sales contract for their equity trades via POEMS internet and POEMS ProTrader.

The amount gained or loss will be shown clearly Can I open a corporate Phillip Investment Custodian Account? When you select the counter, CPF option will be available if it is a CPF trustee stock Alternatively, you may refer to the list of shares that CPF savings can be used here Under what circumstances is contra performed?

The quantity of both contracts i. BUY and SELL may not exactly match and the Contra quantity is based on the lesser number Custodian Account Custodian Account Information Sheet General I have registered for Password Online Reset, how do I reset my password?

You have to activate the Password Online Reset service before you can reset your password online. Phillip Securities is committed to protecting the security of our customers, so we encourage you to use 2FA to safeguard your online trading.

However, at this moment, 2FA is not compulsory Note: With the launch of 2FA, clients are required to update to POEMS SG iPhone App v Clients using iOS 4 and below must update their iOS to continue using this new version Can I contra my trades?

Securities Borrowing Can I lend my securities which are bought using a CPF investment account? Unfortunately, you cannot lend the securities which are bought using a CPF investment account through Phillip Securities Pte.

Ltd Can I open a corporate Share Financing Account? Do I have to short sell through Phillip Securities after I have borrowed the securities from Phillip Securities? Not necessarily, although it is preferred. You may borrow the securities from Phillip Securities but sell them at other brokerages. Futures and FX is now available for P How does a Stop Limit order work?

Depending on what position that you are holding long or shortthere are two types of Stop Limit order Sell Stop Limit This is the Stop Limit order when you have a long position on a security In this case, the trigger price is placed below current market price of the security Buy Stop Limit This is the Stop Limit order when you have a short position on a security In this case, the trigger price is placed above current market price of the security How do I pay via Electronic Payment for Shares EPS?

To download the application for EPS linkage, please click here After your EPS linkage is activated, you can make fund transfers via ATMs or via internet banking EPS Note Fund transfers made before 9pm will be credited into your account the next working day Is GTD available in all POEMS Platforms? With PCMA, you can invest your excess cash optional in SGD and USD in Phillip Money Market Fund and USD Money Market Fund respectively. POEMS Select the "short sell" checkbox POEMS Mobile Use the "short sell" button to execute the trade Alternatively you can call in and ask your Trading Representative to submit a Short Sell order Which trading mode should I use?

There is no restriction on the mode of trading that you can use What are the risks involved in IPO financing? In the event of over subscription, you may not get all the shares you applied for The share price may drop below the IPO offer price on listing day The gains from the allotted shares may be lower than the charges and interest costs If the IPO is in foreign denominated currencies, there may be foreign exchange rate risks.

No, POEMS does not charge any user subscription Do I need to open a separate account to trade Specified Investment Products? No further settlement instruction is required so long as you ensure sufficient funds available for the settlement You can also withdraw the available cash anytime; there is no lock-in period or additional fees for the withdrawal The Online Security Portal has blocked my account due to multiple unsuccessful attempts.

You will need to reactivate your account if we are unable to validate your identity, or you have exceeded the maximum number of attempts to submit a valid OTP.

Please call our hotline at or visit us at any of our Phillip Investor Centres PICs Do I need a password to view my E-Statement? Can I select my settlement mode and currency? You may choose to pay in cash, CPF or SRS in Singapore dollars or the traded currency where applicable How can I subscribe for POEMS ProTrader?

At the moment, Unit Share Market is only for SGX market What happens if I exceed the number of attempts during the verification process? If you fail the verification after several attempts, your account number will be blocked from performing the password online reset.

Please call our Technical Support hotline at for assistance How does it work? Click on the Contra statement number Step 3. A pop-up box will appear once the Contra statement number is clicked The contra statement remains accessible after the transaction is settled in the following places. Both applicants must be above the age of 21 years old in order to open a joint Phillip Investment Custodian Account Conversion from Cash Trading to Cash Management Account Application Form PDF Conversion from Cash Trading to Cash Management Account Application Form PDF Clients can convert their Cash Trading account to a Cash Management account by printing out the form, fill up the necessary details and mail it back to us Attention: Margin Operations North Bridge RoadRaffles City Tower Singapore Will contra be performed if the settlement currency of a SELL contract is different from that of the outstanding BUY contract?

The settlement currency of a SELL contract will be changed to the same settlement currency of the outstanding BUY contract Margin Financing Account Margin Financing Account Information Sheet Can I open a joint margin account? Will my transaction costs go up as a result of the brokers implementing 2FA? No, your transaction fees will remain the same.

How do I know which of my securities are eligible for lending? All securities are eligible for lending as long as there is demand for them. Hence, you can leverage up times of your capital for short selling Can we trade SBP on POEMS 2. The benefit of a Stop Limit order is that it allows the investor to enter a new position or exit an outstanding position when the price surpasses a particular price level. It also allows one to take profit or minimise losses on an existing long or short position The disadvantage is that there will be no guarantee that the order will be filled in the event the price gaps through the limit price.

GTD order that is filled will be displayed in Order Processed Today screen on the same day, or in Trade Done Yesterday on the next day Contra Which stocks are not CPF approved? Note: CPFIS shares are indicated by a "Y" under the CPFIS column What is Excess Funds Management Facility? Currently excess SGD funds will be invested in the Phillip Money Market Fund whereas excess USD funds will be invested in the Phillip USD Money Market Fund Phillip Money Market Fund PMMF is a stable yielding unit trust fund managed by Phillip Pdf Management Pte Ltd.

The fund aims to preserve the principal value and to maintain a high degree of liquidity Phillip Money Market Fund is regulated by the Monetary Authority of Singapore MAS with Citicorp Trustee overseeing the fund. The fund is fully liquid and available for your withdrawal anytime you want Is it limited to SG market only?

Kindly visit our office or Investor Centres to fill in the following application forms. All new application forms must be signed in the presence of a Phillip Securities witnessing officer as per SGX regulations.

For the required documents, please click here Who is eligible to apply for IPO Financing? Anyone above the age of 21 years old can apply for IPO Financing via any ledger-based account eg. Cash management, Custodian, Margin or Financial account Does POEMS impose a minimum amount of trade within a specified period?

Yes, you may use GIRO for payment. For more information, please click here Can I sell the SGX listed shares which I have in my CDP account? You will need to transfer the shares from your CDP account into your account with Phillip Securities before you can sell it Can I trade using my margin account on POEMS Mobile?

Yes, for margin account holders When will I receive my sales proceeds? Custody fees, Quarterly maintenance charges I am currently overseas. Will I receive the ePIN Mailer or OTP? Phillip Securities will continue to send you the OTP via SMS, and you should be able to receive them in case for personal SMS when you are overseas.

No, you will not be receiving any paper statement after signing up. For security purpose, the email registration has a validity period and may expire. You will need to call us at or visit any of our Investor Centres to register again Will I still receive physical Contra statements? You would have to transfer the shares into the Phillip Investment Custodian Account before you can sell them When can I start trading using my CPF funds?

You could have exceeded the stock limit under CPF Investment Scheme insufficient funds in CPF Investment Account traded a counter that is not approved under the CPF Investment Scheme When must I make payment for contra losses? Contra losses must be settled WITHIN 7 calendar days or 1 week from the statement date Share Financing Account Share Financing Account Information Sheet Can I place trading orders 24 hours a day?

Orders placed after pm will be placed on queue on a first come first serve basis for the next trading day. You would have to transfer the shares into your margin account before you can sell them Who can I contact if I would like to enquire about dealing matters? You may contact your Trading Representative for the dealing matters and some other enquiries, including but not limited to the followings Increase of Trading Limit Corporate Actions rights issue, etc Order Submission through Trading Representative Order Rejection What if I lost my 2FA OneKey device and urgently need to trade online?

You can contact your respective trading representative to execute the trades Will I be informed first before the loan is made? The lending agreement will enable us to on-lend your securities with a one-time standing approval. With this lending agreement, we will not notify you prior to borrowing the securities from you. However, you will be informed after your securities are lent out. The notice of loan will include the terms of loan such as name of securities lent, quantity, lending fee and effective date of loan.

You can also monitor this by viewing the portfolio of your SBL account through POMES online Can I sell my existing shares through Share Financing Account? You would have to transfer the shares into your Share Financing Account before you can sell them How do I perform the short trade? There is no special platform required to sell the borrowed securities. You will sell the borrowed securities in the ready market as if you are selling your own securities.

GTD orders that are in the order book are displayed in the Working Orders screen On which regional bourses can I trade? POEMS allows investors to trade shares on the following Singapore SGX Australia ASX Belgium EURONEXT Brussels Canada TSX China A Shares SSE-A via SH-HK Stock Connect China B Shares SSE, SZSE France EURONEXT Paris Germany FWB Hong Kong HKEx Indonesia IDX Japan TSE, JASDAQ Malaysia Bursa Netherlands AEX Portugal EURONEXT Lisbon Philippines PSE South Korea KRX Sri Lanka CSE Taiwan TWSE Thailand SET Turkey ISE United States NYSE, NYSE-MKT, NASDAQ United Kingdom LSE For more details, please click on the respective markets above Clients who wish to trade on foreign bourses not available in POEMS may submit orders through your Trading Representative.

For Night Dealing, please call How can I check my positions and returns under the Excess Funds Management Facility? You are required to inform your Trading Representative immediately once you discover your executed sell trades have been marked wrongly How do I open a corporate account with POEMS? The two authorised persons who sign on behalf of the company are to produce their National Identity Card Does IPO Financing allow joint application? IPO Financing is not allowed for joint application Are there any taxes levied on capital gains?

Please consult your tax advisor for clarification on taxation issues What is CAR and CKA? Please click here for details on Customer Account Review CAR and Customer Knowledge Assessment CKA Can I transfer my existing shares from my Phillip Securities accounts to this account? Yes, you may perform contra before or on the due date of the purchase contract I am unable to complete the form filling and would like to fill it up later of the day.

You may expect to receive an email within the next hour and a half after exiting our application form page. You can continue the form submission any time within the next 30 days using the direct link provided in the email that you had received Can I view and edit my watch lists?

What is the validity of the SMS OTP after I have successfully answered the security questions on the Online Security Portal? Your SMS OTP will expire in 2 minutes What is a Contingent Order? An order will be executed only if another order is done.

Amalgamation of your many unit share orders is done automatically by the system, if the following conditions below are met The amalgamated trades must be of the same trading day, stock and settlement currency The amalgamated trades must be of the same action e. As a security measure, we encourage you to visit any of our Investor Centres to opt in for the service after face to face verification if you intend to use information that is different from our records Is there any charge for Online Contra statements?

No charge for viewing contra statements electronically. In fact, client saves time and effort since all details are retrievable via their POEMS accounts CFD Application form for Existing Phillip Securities Client PDF CFD Application form for Existing Phillip Securities Client PDF For existing clients of Phillip Securities who already have a shares trading account with us, please print out the CFD Application form at this link.

Kindly fill it up and mail it back to us and we will activate your account as soon as we receive it Attention: APU North Bridge RoadRaffles City Tower Singapore Can I sell those shares allotted IPO Shares through the Phillip Investment Custodian Account? You would have to transfer the IPO shares into the Phillip Investment Custodian Account before you can sell them What should I do when my CPF trades are revoked? If the buying-in is not successful, it will continue on subsequent market day till all short-sold positions are covered.

Yes, contra-profits will nett-off any outstanding losses Share Builders Plan SBP Share Builders Plan SBP Information Sheet Can I use my CPF funds to purchase shares?

Once updated, CPF trades can be conducted on POEMS After the linkage has been established, you will need to select the option "CPF" under "trade type" to conduct a CPF stocks trade. There will be a key symbol next to the counter name to indicate that it is a CPF trustee stock Please note that you can only submit CPF trade after linkage has been established.

If you have not provided your CPF Investment bank account details, please provide the details to your trading representative on the same trading day For CPF Rights issue trade you can only sell off the rights or exercise it based on what is credited into the CPF Investment Scheme account, You will not be able to purchase it using CPF funds through the trading account What is the SGX share transfer charges? You would have to transfer the shares into your margin account before you can sell them What are the current promotions?

Please click here to find out more about our current promotions What do I need to utilize 2FA when I trade with POEMS? You will need to register for a 2FA token - OneKey via POEMS and link it up to start using the 2FA feature Do I need to have a minimum quantity for each security to be eligible to lend? There is no minimum quantity to be eligible. However, due to certain nature of some loans, it might be more effective to borrow from lenders with certain level of quantity available Can I sell those shares allotted IPO Shares through Share Financing Account?

As you are trading in the normal market, you can have the flexibility of choosing the type of order market order or limit order. This means that you may either sell direct to the highest bidder or queue at the price you desire Can we trade Unit Trust on POEMS 2. A Limit-if-Touched is an order to buy or sell a contract at a specified price or better, below or above the market. This order is held in the system until the trigger price is touched. An LIT order is similar to a Stop Limit order, except that an LIT sell order is placed above the current market price, and a Stop Limit sell order is placed below Using a Limit-if-Touched order helps to ensure that, if the order does execute, the order will not execute at a price less favourable than the limit price Can I amend my GTD order?

Orders with Good-Till validity will retain their queue priority based on their entry date and time. If they are amended, their priority will be updated Currently only order quantity can be adjusted downward, queue position is maintained How do I pay via Internet Bill Payment?

We are pleased to offer this account with No fees and charges on maintaining or usage of the account No requirement of minimum balances What if I short sell a counter and did not cover my position on the day itself?

SGX will regard the sale transaction as a short-sell and will conduct a buying-in on due date How can I open an account if I am residing overseas? You may also choose to visit any of our investor centers for further assistance Is my Trading Representative qualified to trade SIP?

How does it affect me? Effective on 1st Julytrading representative must pass the required module to deal in any SIPs for his or her clients. We do not charge for incoming transfer Can I view Order Status of the orders placed via POEMS Mobile? Yes, orders placed using POEMS can be viewed, amended and withdrawn from the Order Status page.

Phillip Securities will send the SMS OTP to the mobile number registered with us at the point of account opening If your mobile number is incorrectly registered with us or that you have changed your mobile number prior to receipt of ePIN Mailer, please complete CDP7. Written requests will not be accepted by CDP.

For Cash Management account holders, please contact us after you have received notice from CDP that your address has been changed. If you have Unit Trust account, please write in to Unit Trust department to update your new address What is a Fill or Kill FOK Order? Fill-or-Kill FOK order must be executed immediately in its entirety. Otherwise, the entire order will be cancelled, no partial execution of the order is allowed Can I submit a trade greater than the Board Lot size in Unit Share Market?

Unit Share Market only allows the trading of odd lots in quantity less than the board lot size. For example: To buy Creative shares, you will need to place 2 separate trades. Firstly you will have to submit a buy order of Creative shares in the SGX Board Lot Market. Then you have to submit another buy order of 20 Creative shares in the Unit Share Market How long can we view the Online Contra statements?

The Password Online Reset service is currently available for all POEMS Individual Account holders only. The service is currently not available for Joint or Corporate Accounts Can I contra my CPF trades? Yes, we will automatically waive the monthly charges if you have at least two trades in your account for the month, regardless of trade size and whether you trade local or foreign shares in that account If I am settling by GIRO, can I contra?

Yes, you may do so within the contra period Investment Margin Account Can I use my SRS funds to purchase shares? Once updated, SRS trades can be conducted on POEMS After the linkage has been established, you will need to select the option "SRS" under "trade type" to conduct an SRS stocks trade.

Contra is not available for SRS trades How do I transfer the shares into my margin account? You can transfer the shares by signing the relevant forms. OneKey is the product name of the 2FA security device from Assurity, a wholly-owned subsidiary of the Infocomm Development Authority of Singapore "IDA" How long will my securities be lent out?

The duration varies from loan to loan. There is no fixed period which a borrower will have to borrow How do I transfer the shares into my Share Financing Account? Please contact your trading representative for a copy of the form Do I need to put in any collateral after I have sold the securities? You will have to put in collateral latest by the day following the short sale. Accepted collateral can be in the form of cash or marginable securities as prescribed by Phillip Securities Pte Ltd PSPL.

All accepted securities will be assigned a collateralized value Trading How can I save the settings for the indicators on the charts and use it on another chart? Under chart live, select the indicators and click save to save your indicator template. To use on another chart, click on the load button to load your saved indicators. For more information, click here for Chart Live user guide Good Till Date GTD Is Limit-if-Touched order type available on POEMS? Limit-if-Touched orders are currently supported for orders on the Singapore market only What are the risks for GTD order?

Order is forgotten, order becomes unfavourable when market conditions change Higher commission charges if order is partially filled each day How do I pay via Telegraphic Transfer?

Phillip Securities does not charge any fees for incoming TT fund transfers You will need to provide your bank with our bank account details for Telegraphic Transfer. You need to be 18 years and above to open an account with us. If you are not residing in Singapore, your account opening documents would need to be certified by a Notary Public, Commissioner of Oaths, Justice of Peace, advocate, solicitor or judicial officer Are there any penalties on short-selling?

No, there is no minimum application amount Securities Borrowing Services Securities Borrowing Services Information Sheet What are Excluded Investment Products EIPs? Excluded Investment Products EIPs are investment products which have terms and features that are generally understood by retail option, and the classification of an EIP is determined by its complexity, and not its risk level Can I cancel my GIRO arrangement? Yes, simply fill in the termination form. Phillip Securities Pte Ltd reserves the right to cancel the arrangement Can the foreign share custody fees be waived?

Yes, we will automatically waive the monthly charges if trading have at least two trades in your account for the month, regardless of trade size and whether you trade local or foreign shares in that account I have difficulties uploading the documents, what should I do?

You may check on the documents whether it is within the file size of MB and acceptable file format Image File or PDF. If you encounter further technical difficulties, you may call for technical assistance What is a Good-till-Date GTD order? For example, orders submitted in POEMS platform on Saturday will be release to SGX on the following Monday Is there any charges incur for opting in of E-Statement?

No, this is a free service to you When will I be able to receive my ePIN Mailer? You will receive your ePIN Mailer upon successful account creation. An order submitted that must be immediately filled completely. If this is not possible, the order will not be queued in the system. It will be cancelled immediately On which platform can I view the statements? The Online Contra statements can be viewed via POEMS Internet and POEMS Pro-Trader My account login ID has been suspended and I have forgotten the password, will I be able to register and use this service to request for a new password?

Yes, you will be able to register for this service. However we require the account login ID to be active before you will be able to use this service to request for a new password. Yes, as long as a minimum of 1 trade 101 local or foreign and regardless of trade size is performed in the Phillip Investment Custodian Account in the quarter.

Quarterly trading activity is assessed at the end of March, June, September 101 December Am I entitled to rights when I own shares purchased through CPF funds? It will take about two working days for the shares to be transferred into your margin account How can I check the status of my orders?

All orders will be issued with an order number for easy tracking Share Financing Account How do I get my OneKey device? You can login to POEMS and use the link provided to register for the OneKey device. Alternatively, you can access our POEMS which does not have this issue How long does it take for shares to be transferred into my account? It will take about two working days for the shares to be transferred into your Share Financing Account What is the lending rate I will get for lending my securities?

Lending rate varies from loan to loan. The lending rate depends on the supply, stability and size of the loan. Therefore, the rate can only be confirmed at time of loan. Both these order types are not stored in the order book Can I open a Joint PCMA?

However, the joint applicant must be above the age of 18 years old and both the main and joint applicants must first open a joint CDP account at Central Depository Pte Ltd CDP. No joint application if you are below 18 years old. The joint CDP account can be opened at our Phillip Investor Centres Option W8BEN Form PDF W8BEN Form PDF This document will provide you with detailed instructions on completing the W8BEN form Instructions for W8BEN Form W-8BEN Form is a requirement by U.

Inland Revenue Service for account holder to declare that the beneficiary owner of the amount received from US sources is not a US person. Submission of this Form is compulsory.

Please note that U. If a change in circumstances makes any information on the W-8 form incorrect, you must re-submit the W-8 form within 30 days of the change in circumstances W-8 Fillable Forms PDF W-8Ben rev Individual W-8Ben-E rev Corporate W-8IMY rev Intermediary, Flow Though Entity W-9 rev US Person W-8 Form Instructions PDF W-8Ben rev Instructions Individual W-8Ben-E rev Instructions Corporate W-8IMY rev Instructions Intermediary, Flow Though Entity If you would like to link your trading account for trading in U.

Multiple applications are prohibited. To apply for EPS linkage, please mail in a copy of the Application Form for EPS Electronic Payment for Shares to Phillip Securities Pte Ltd North Bridge Road Raffles City Tower Singapore Do note that EPS linkage activation takes weeks to be effected. In the meantime, you can continue to do your trading but please make payment using cheque or internet bill payment Securities Lending Services Securities Lending Services Information Sheet If I did not pass the Customer Account Review CARcan I trade foreign shares that are classified as EIP?

Yes you can, but please take note that effective from 28 Feball retail investors who wish to trade foreign shares, regardless of EIPs or SIPs, will have to acknowledge an additional Risk Warning Statement RWS. Investors are advised to acknowledge the RWS by 28 Feb to avoid any interruptions to trade in any Overseas-listed Investment Products Do brokerage commissions apply when I trade using POEMS Mobile?

Standard POEMS online brokerage commissions apply Can the quarterly maintenance charge be waived? Yes, as long as a minimum of 1 trade regardless local or foreign and regardless of trade size is performed in the Prepaid Account in the quarter. Quarterly trading activity is assessed at the end of March, June, September and December Is the GIRO arrangement applicable to both Shares and Unit Trusts?

Yes, but Giro is not applicable for Cash Management type trading accounts How long does it take to have my trading account opened and ready to trade? The account will be opened within days, if all documentation are in Does POEMS Mobile run on Java? Neither the POEMS Mobile iPhone app nor Smartphone Web runs on Java How do I opt out of E-Statement and go back to paper statement?

Depending on your account type, please allow the option number of working days see Q8 from the date of account opening for the ePIN Mailer to be sent to your registered email address. Please check that your email address registered with us is up to date, and that your ePIN Mailer is not filtered to or folders in your mailbox If you did not receive your ePIN Mailer after 14 working days from date of account opening, please call our hotline at or visit us at any of our Phillip Investor Centres PICs What is an Immediate-or-Cancel Order IOC Order?

However, any portion of the order that could not be executed immediately will be cancelled. A buy or sell order which will be placed in the queue once being submitted. It automatically expires if it is not executed during that trading session Note: "Day" order might be partially done How do I transfer the shares into my Phillip Investment Custodian Account?

You can transfer the shares by signing the relevant share transfer forms. Please contact your trading representative for a copy of the form How do I sell my rights entitlements under CPFIS? To sell your rights entitlements under CPFIS, you would be required to conduct a cash trade then contact your trading representative within the same trading day to convert it to a CPF trade. Your margin account will be ready for trading within five working days from the day we receive your application, if it is approved What is the validity period for my orders?

All orders submitted are only valid for one day. Orders not done will be cancelled off at the end of each day. New orders need to be submitted for trading the next day How can I carry out activities on POEMS Internet and POEMS platforms? Instructions submitted before 10am will be processed on the same day. To update your particulars on POEMS 2.

To check the exchange rates on POEMS 2. Note The cut off time for currency conversion is 2pm The exchange rates might vary due to fluctuations How long does it takes to start an account? Your share financing account will be ready for trading within five working days from the day we receive your application, if it is approved How about for foreigners who are residents of Singapore, can they sign up for 2FA?

FIN cards and passports will be required for verification. The list of available securities and their respective quantities differ from time to time.

An updated list may be obtained from your trading representatives TR or via POEMS Online. Alternatively, you may contact your TR or SBL Desk to enquire if you could not locate the securities you want How can I see the historical chart of a stock?

Right click on the counter and select Chart Live. Limit-if-Touched order benefits investors by providing the flexibility to buy and sell at specific price levels without investors having to constantly monitor market movements.

It is particularly of use in fast-moving markets, when investors may not be able to react in time to take advantage of buying or selling opportunities Will my GTD order be rejected?

GTD orders are validated against price limit force-key range upon order entry. If they are outside the force-key range and the force key indicator is not specified, they will be rejected Can I open a Corporate PCMA?

However, you must have a corporate CDP account with Central Depository Pte Ltd CDP How do I update my particulars? You will have to fill up the CDP7. The closing date is 5 101 days before the official IPO closing date. Please ensure that the co-payment is put into the ledger based account by the IPO financing closing date Foreign Share Transfer-In Form Foreign Share Transfer-In Form Please complete this form to transfer foreign shares from other broking house into your account with us Attention: Equities Ops North Bridge RoadRaffles City Tower Singapore Which bank account can I use for the EPS Linkage?

You can use a bank account from the following participating banks for the EPS Linkage DBS, POSB, UOB, OCBC, Citibank, Maybank Securities Wrap Securities Wrap Information Sheet What is Risk Warning Statement RWS?

MAS notes that foreign-listed investment products, including EIPs, may carry a different set of risks and different levels of protection for investors from those offered locally. This will apply to all foreign-listed investment products, regardless of whether the customer has transacted in such products and whether the customer is assessed to have the relevant knowledge or experience to transact in SIPs To whom does the acknowledgement of RWS apply to?

Acknowledgement of the RWS applies to all Retail Investors, local and foreign, except for Accredited Investor Expert Investor Institutional Investor What are the charges for this account?

Yes, your Trading Representative TR will be contacting you once the account is opened What is a Limit Order? A limit order is an order given by a customer specifying a maximum buying price or minimum selling price, beyond which the order is not to be executed. A limit buy order may be filled at the limit price or lower and a limit sell may be filled at the limit price or higher than the limit How do I change my E-Statement password?

Your account number will be indicated on the ePIN Mailer itself; please refer to the ePIN Mailer first sent to your registered email address. Yes, you can receive live price for Unit Share Market How long does it take for shares to be transferred into my account? It will take about two working days for the shares to be transferred into your Phillip Investment Custodian Account How much can I invest under CPFIS?

Please note that the percentage allowed from your investible savings for investment is imposed by CPF and may be subjected to changes by CPF. Please refer to CPF Website for updates. To check for your CPF Investment Scheme holdings, you may contact your agent bank How long will it take to open an account from overseas?

This will depend on the postage time it takes to send the forms to you and for you to send the completed forms back to us. Furthermore, once the account is opened, we will send the Internet password via mail.

Thus, the whole account opening process will take approximately two weeks or more Can I withdraw my orders? Orders that have been processed done cannot be withdrawn Will POEMS be able to check whether I have the sufficient shares in CDP before I submit a sell order?

PSPL do not have access to such records, as trades may be done by clients through any Trading Members of SGX-ST What are the latest updates for POEMS? POEMS Password Online Reset service is now available for registration through calls. Clients can call us at and our Customer Experience Specialists may assist clients to register for POEMS Password Online Reset. Thus, clients will be able to reset their passwords online after the activation of service Please click here for POEMS Password Online Reset FAQ How long will it take to open an account from overseas?

Thus, the whole account opening process will take approximately two weeks or more How about Singaporeans who are residing overseas? How do they register and get their 2FA OneKey devices? They can login to POEMS and use the registration link provided to register for the OneKey device. They are required to enter a mailing address and Assurity will distribute the device to the mailing address accordingly. However, please take note that the address MUST be a Singapore mailing address as per NRIC.

Alternatively, if the client would like to use another mailing address, they are required to go down to OneKey Customer Care Centre for verification How will the lending fee be paid? You may withdraw this lending fee credited by using the SBL withdrawal form provided or contact your TR to do so How can I update my particulars on POEMS2.

The borrower will have to protect the lender from any loss of such entitlement. Therefore, if you have sold securities which have impending corporate action entitlements, you can either choose to leave the short position open and compensate the lender for such loss of entitlement or buy back the securities and return to the lender before the ex-date of the entitlement Sales Proceeds What is the difference between Stop Limit order and Limit-if-Touched order?

The difference between a Stop Limit order and a Limit-if-Touched order is that a Stop Limit order is typically used as a loss-limiting mechanism in respect of open positions, while a Limit-if-Touched order is used to create new positions in anticipation of a particular reversing trend. In a falling market, an investor may want to enter the market at a favourable price should the market rebound.

Similarly, in a rising market, an investor may want to enter into a short position should the price begin to fall Is there a price limit for GTD order? The time it takes to reach you will depend on the postage time taken to send the forms over to you and for you to send the completed forms back to us.

Account opening will take at least 2 weeks upon receiving the completed application forms. Passwords will be sent out via normal mail according to the mailing address registered with Phillip Securities How much can I borrow for the IPO Financing?

You can still trade in EIPs and SIPs if you have passed CAR. However, effective from 28 Feball investors must acknowledge the RWS to trade Overseas-Listed Investment product. Customers who want to trade in SIPs must also pass the CAR How many watch lists are there and how many stocks can I add in each watch list? There are 5 watch lists altogether and you can customise the watch lists to include up to 50 counters from different exchanges. Watch lists on POEMS Mobile are synced with POEMS Can I use EPS for Shares and GIRO for Unit Trusts?

Giro arrangement is only applicable to RSP. Payment for lump-sum unit trust investments must still be initiated through EPS Lump sum payment by T-day, 9pm When will I be receiving my poems internet access password?

Pre-Close Order validity is only processed during pre-close sessions, pm, subjected to random closing. This order validity is mostly essential if random close is in place at unpredictable closing times How long does it take to start an account?

Custodian account can be converted into a share margin financing account by signing the relevant forms. Please contact your trading representative for a copy of the form How can I check whether I have the sufficient shareholdings in my CDP account or CPF agent bank account? We would like to advise clients to refer to their latest CDP account statement or CPF agent bank account to confirm actual share holdings before placing any sell orders to avoid potential short-selling.

The first device issued to Singaporeans and Permanent Residences is free. Although you have lent out your securities, you are still entitled to the rights of a shareholder. You can check your Reward points in the column below. As a borrower, you will have to protect the lender from any loss of corporate action entitlements at all times. Therefore, when securities are bought back after the ex-date, you will have to reimburse the lender the same amount of corporate action entitlement as if the lender is still holding the securities What should I take note of before using a Stop Limit order or a Limit-if-Touched order?

Overnight advanced order may get rejected by exchange after the market is open if the limit price is outside of the allowed price range when the advanced order is triggered Do I incur costs to use GTD order? No charge if order price is within force-key range upon order entry even if order prices are outside the force-key range on subsequent days reload There are force-key charges if order price is outside of force-key range upon order entry, force-key fee charges will not be calculated again on subsequent days reload For each force key entered, there will be a deduction of 20 reward points.

Yes, Singapore shares bought through Phillip Securities and other local securities houses can be sold through PCMA. Foreign shares bought through other securities houses must be transferred to the PCMA first before you can sell through it I have an existing trading account with Phillip Securities, can I use the account to apply for IPO Financing?

As long as your account is a ledger based account, i. Cash managementMargin, Financial or custodian account How do I make payment via EPS after the linkage is activated? Commission rates vary depending on the markets and trading modes used to execute the orders. Please click here to view the commission rates UK Share Deposit CREST Form UK Share Deposit - CREST Form POEMS offers UK trading online. If you would like to deposit your existing UK shares Script to your POEMS account, please download and complete this form Attention: Equities Ops North Bridge RoadRaffles City Tower Singapore What happens if I did not acknowledge RWS by 28 Feb?

Customers are advised to acknowledge the RWS as soon as possible to avoid disruptions to their trading However, you can still sell your existing portfolio of shares for liquidation purposes I am receiving timeout errors. Timeout errors are often attributable to a temporary fault to the server such as poor data connection or poor signal. Contact your mobile data subscriber should this problem persists Will the proceeds from sale of unit trusts be credited to my bank if I have GIRO?

For Non-Cash Management type trading accounts, proceeds from sale of your unit trusts will be credited into your bank account. If you do not have both office or home number, you will not be able to submit your application online. Please visit our Phillip Investor Centres with the supporting documents to open an account. The locations of our Investor Centres can be found here What is a Stop Limit Order?

A stop order becomes a limit order after the stop price has been triggered. The advantage of the stop limit order is that it will be executed at less favourable price in a fast or illiquid market.

Thus, the whole account opening process will take approximately two weeks or more What are the charges for this account Please refer to Investment Margin Account Infosheet Is odd lot trading available over the Internet? Trading of odd lot is available over the Internet under Unit Share.

You can also call up your Trading Representative to execute an odd lot order What is the minimum bid size for trading? GTD order entered prior to ex-date will be purged on ex-date of corporate actions dividends, rights issues, bonus issues Exception: structured warrants will not be purged when there is corporate action declared for the mother share Can I sell those shares allotted through IPO? Yes, you can sell shares allocated through IPO The shares listed on SGX will be credited into your CDP account.

Allocation of shares is subjected to the overall subscription rate in the market. The daily cut-off time for making EPS fund transfers is 9pm For DBS, POSB, UOB and OCBC account holders, the arrangement is straight-forward. If the EPS fund transfer is made before 9pm, PSPL will receive the funds the next work day For Citibank account holders, if the EPS fund transfer is made before 9pm from Monday to Saturday, PSPL will receive the funds the next work day.

If the EPS fund transfer is made after 9pm on a Saturday, or anytime on a Sunday, or anytime on a Public Holiday, PSPL will receive the funds two work days later Example 1 For Citibank EPS linkage EPS fund transfer made before 9pm on Saturday, PSPL will receive the funds one work day later Monday Example 2 For Citibank EPS linkage EPS fund transfer made after 9pm on Saturday or EPS fund transfer made anytime on Sunday, PSPL will receive the funds 2 work days later Tuesday Example 3 For Citibank EPS linkage EPS fund transfer made anytime on a Public Holiday, PSPL will receive the funds two work days later What are the modes of putting money into Prepaid account?

Account can be funded via cash, cheque, EPS, bill payment, internet banking or telegraphic transfer Request for New Password Form Request for New Password Form Clients who have forgotten their passwords need not worry, all you have to do is to print out the form, complete it, fax or send it back to the address shown below. Once your form has been received, we will generate a new password which will be sent to your mailing address Attention: POEMS Marketing North Bridge RoadRaffles City Tower Singapore How do I submit the RWS acknowledgement?

Clients are advised to acknowledge the RWS before 28 Feb to avoid any disruption to their trading activities For hard copy submission, you may approach any Phillip Investor Centre or seek assistance from your Trading Representative. Original forms are not required in hard copy submission If I do not subscribe to the Hong Kong or US live prices, what will I see in POEMS Mobile?

You may access to Hong Kong and US Live trading in POEMS Mobile if you have subscribed to them. Otherwise, you will see delayed prices E-Statement How long will it take for the opt out to take effect? POEMS ProTrader only supports Singapore market SGX If I do not have any contactable office, home or mobile number, can I still apply online? No, you may not. The locations of our Investor Centres can be found here What are the charges for this account?

Please refer to Investment Custodian Account Infosheet What are the requirements to be able to open a Phillip Investment Margin Account from overseas? You need to be 21 years and above to open an account with us Your account opening documents need to be certified by a public notary, commissioner of oaths, or judicial officer You are not blacklisted with the Singapore Exchange SGX or other securities firm Updating of Personal Particulars Updating of Personal Particulars Form To update your personal particulars, please fill in the attached form and mail it back to POEMS.

For markets that allow amalgamation, the auto-amalgamate feature enables you to combine your orders based on your average traded price. This will allow you to save on your brokerages Conditions for auto-amalgamate The trades must be done on the same trading day The trades must be of the same stock The trades must be of the same action.

A buy action can be amalgamated with another buy action regardless of the trading mode The trade is done through the same account The payment mode must be the same. USD or SGD or HKD or AUD or MYR or JPY Note: Trades amalgamation might not be applicable to certain foreign markets e.

US, UK, Canada, Europe. Please refer to Global Markets site for more information. Please note that the online rate will apply for amalgamation of trades across different trading channels e.

The required collateral must be received by the due date i. T Please take note that share transfer takes two working days to be effective When will I be required to use 2FA Onkey device for online trading?

Once you have successfully linked your OneKey device to POEMS, for subsequent logins to POEMS Internet, you will be required to enter a One-Time-Password OTP that is generated by your OneKey device on certain modules which required validation and authentication. However, currently POEMS Mobile and ProTrader do not require 2FA Note: For registration and linkage of your OneKey to POEMS, login to POEMS Internet, click on the 2FA banner in the Attention page and follow the on-screen Will I still be entitled to corporate actions such as dividends, bonus securities and rights issues?

As a lender of the securities, although there is a transfer of legal title of the securities from you to the borrower, you remain as the beneficial owner of the securities. This means that you will still be entitled to the economic benefits such as dividends, bonus securities and rights issues of the securities. However, you will not be entitled to any voting rights when the securities are lent. You will need to recall your securities in order to vote How do I navigate on POEMS 2.

For more insight to Poems 2. If you receive a notice of recall, you will have to return securities borrowed within one settlement cycle of the call e. Essentially, this will mean that you will have to buy back the required securities if you have an open short position When are the shares bought due for delivery? Please refer to the settlement for the relevant financial trading Singapore SGX Australia ASX Belgium EURONEXT Brussels Canada TSX China A Shares SSE-A via SH-HK Stock Connect China B Shares SSE, SZSE France EURONEXT Paris Germany FWB Hong Kong HKEx Indonesia IDX Japan TSE, JASDAQ Malaysia Bursa Netherlands AEX Portugal EURONEXT Lisbon Philippines PSE South Korea KRX Sri Lanka CSE Taiwan TWSE Thailand SET Turkey ISE United States NYSE, NYSE-MKT, NASDAQ United Kingdom LSE I have sold off some of my Shares and Unit Trusts.

Will all the payments be consolidated into PCMA? All sales proceed for Stocks or Unit Trust will be placed into the PCMA account How would I know how many shares I was allocated?

You will be informed once the result is confirmed What if I close my open position before due date? The buy and sell contracts will settled by debiting and crediting your account accordingly Is the market information displayed on POEMS Mobile real time? Do I need to acknowledge the RWS for every account? You will only need to acknowledge the RWS once.

Your acknowledgement will apply to all trading accounts with Phillip Securities Pte Ltd Online Contra Statements Can I still retrieve my previous E-Statement from my email after I have changed the password? You can still retrieve your previous E-Statement if you remember your old password What are the requirements to be able to open a Phillip Investment Custodian Account from overseas? Once the application is successful, you will receive a letter of notification Attention: APU North Bridge RoadRaffles City Tower Singapore What if the client requires more credit?

The Trading Representative will submit a request to the company and it will be reviewed by the Management. Generally, review time may take several working days. Upon approval of the new credit limit, client will receive a notification from the company Please also inform us when the amendment is done Who can open a Share Financing Account? Anyone who is above the age of 21 years old Why is my order invalid? When orders are being rejected, the order status will show "Invalid Order", followed by a message explaining the reason for rejection Here are a few reasons for rejection Exceed Limit : exceeded the trading limit.

Check with your Trading Representatives for available trading limit Exceed 20 bids : the price you entered exceeds the stipulated SGX 20 bids limit. SGX has introduced random endings to the Pre-Open and Pre-Close phases of the Opening and Closing Routines in order to mitigate risks of pre-opening and pre-closing price manipulation. This means that the market will close at any time within a specified interval rather than at a designated time Pre-Open and Opening Routines Pre-Open routine will continue to start at hrs but will end randomly between hrs to hrs, i.

Non-Cancel period can start any time between hrs to hrs. The market will continue to open at hrs Pre-Close and Closing Routines Pre-Close routine will continue to start at hrs but will end randomly between hrs and hrs for a full trading day, i. Non-Cancel period can start any time between hrs to hrs The market will continue to close at hrs Note : For half trading day, Pre-Close routine will end randomly between hrs and hrs, i.

Non-Cancel period can start any time between hrs and hrs What should I do if I lost my OneKey device? You can use your SBL account to buy securities. A margin call will be made if the market value of the borrowed securities increases.

If Electronic Payment for Shares EPS has been established with your local bank account, you can easily transfer funds to your PCMA through internet banking or at the ATMs. Indicate your account number, full name and contact number at the back of the cheque When does payment have to be made for shares bought?

Please refer to the settlement for the relevant financial market Singapore SGX Australia ASX Belgium EURONEXT Brussels Canada TSX China A Shares SSE-A via SH-HK Stock Connect China B Shares SSE, SZSE France EURONEXT Paris Germany FWB Hong Kong HKEx Indonesia IDX Japan TSE, JASDAQ Malaysia Bursa Netherlands AEX Portugal EURONEXT Lisbon Philippines PSE South Korea KRX Sri Lanka CSE Taiwan TWSE Thailand SET Turkey ISE United States NYSE, NYSE-MKT, NASDAQ United Kingdom LSE What is the buying limit for Prepaid account?

The buying power is based on the amount of available cash in the account. There is no minimum deposit requirement. Buying power is restored immediately once the sell order is filled The available cash takes into consideration outstanding purchase and sale contracts Will I be receiving a confirmation statement?

Yes; You will receive a confirmation statement of allocated IPO shares Is the mobile application free? Yes, Smartphone Web and Mobile Apps are free for all POEMS users.

Data fees will be charged as applicable by the telecommunication service provider. Commission and charges, including the minimum brokerage, are the same as online trading via POEMS Application Form for GIRO Application Form for GIRO If you do not have Electronic Payment for Shares, you may like to consider using GIRO as an easy way to pay for the shares that you bought.

Once your application is successful, you will be notified accordingly Application Form for GIRO for Regular Savings Plan SBP and Share Builders Plan SBP Application Form for GIRO for Shares and Unit Trusts Lumpsum Attention: APU North Bridge RoadRaffles City Tower Singapore For joint accounts, do both joint account holders have to acknowledge the RWS?

If you wish to obtain the previous monthly statement, do contact your Trading Representative for such request. The person must be above the age of 18 years old and must not be blacklisted or delinquent by the Singapore Exchange SGX or other securities firm Who can open a Phillip Investment Margin Account? Anyone who is above the age of 21 years old What is pre-open and pre-close routines?

The Pre-Open Routine is a 30-minute session before regular trading starts at hrs. It comprises of the Pre-Open period and the Non-Cancel Period During the Pre-Open Period hrsbuy and sell orders can be entered, amended or withdrawn. However they will not be matched and executed during this period The Non-cancel period can start any time between hrs to hrs, during which input, amendment and withdrawal of orders are not permitted. Orders that can be matched and executed at a single computed price, which will be the same as or better than the price at which the orders are entered.

This computed price shall be the opening price for the day. One possible risk to a lender is counter party risk. Top up by cash Top up by depositing marginable securities prescribed by Phillip Securities Reduce short exposure I have made an EPS transfer into PCMA, how do I view my available cash balance?

If the EPS has been made before 9pm, the funds will be credited to your PCMA on the next business day ready to be used for trade settlement. If you fail to pay or contra i. Phillip Securities has the discretion as to the price, volume put up for force sell at any time.

Phillip Securities is not liable to you for any loss or damage arising out of the exercise of its discretion; and the company may recover from you the losses and expenses incurred in the force sell.

Client s who are subject to force-selling by Phillip Securities may be suspended from pdf for a period as determined by Phillip Securities For more details on purchase due date, kindly refer to the settlement for the relevant financial market What is the credit interest paid on the cash placed in the Prepaid account? You may wish to opt-in for the excess funds management facility to enjoy potentially greater earnings on the excess fund you parked in this account.

Cash Management and Custodian Account Client will need to make the full payment for the successful allotment on the first day of IPO before 3pm. If payment is not in account by then, full contract of the shares will be force sold Margin Account and Financial Account After successful allotment, you do not need to pay the principal loan plus interest immediately. However, the margin ratio must be maintained above the respective required margin level If you do not pay the principal loan plus interest and the margin ratio falls below the Maintenance Margin Ratio, there will be a Margin Call on you and top up will be required to fulfill the margin call within the stipulated period When can I expect funds to be credited into the trading account after I have sold my shares?

Sale proceeds will be credited into your account on due date When will the need for the maintenance of margin ratio commence? If the allotment is successful, you will need to maintain the margin ratio on the first day of trading.

Should the margin ratio falls below the maintenance margin level, you will receive a margin call Is the order status in POEMS Mobile synced with POEMS Internet? Yes, the orders that you placed through POEMS Mobile will be reflected in the order status page in POEMS Internet and vice-versa With the multi-currency facility, will there be automatic conversion of currency for trade settlement?

Please take note that there will not be any auto currency conversion for trade settlement in the trading account, customer have to take the necessary steps to either transfer money into the trading account or perform a currency conversion to settle the trades Click here to find out more about Multi-Currency facility and currency-conversion feature With multi-currency facility, will there be automatic conversion of currency for trade settlement?

You would have to instruct us by submitting an online currency conversion request Is there a trading limit? The trading limit varies between different individuals.

This is in accordance to the credit assessment done based on your information provided. You may check your trading limit with your Trading Representative If I lost my mobile phone, how do I delink 2FA Mobile? You can login to Assurity OneKey Portal to delete the mobile number or call OneKey Customer Care Centre Help Desk at Do I need to notify changes in my shareholding according to the requirement in the Companies Act if I am a substantial shareholder participating in securities lending program?

With effect from 01 Aprilthe Companies Act exempts any substantial shareholders who take part in securities lending transactions from substantial shareholding notification requirements under the Companies Act. However, if you are a director of the company, according to the Companies Act section and 166, you will need to disclose any change in interest in your securities in the company within 2 business days after the change in interest Is there a maximum period I can borrow the securities?

There is no maximum period which you can borrow the securities. However, if there is a recall, you will have to return the securities within one settlement cycle of notice Application Form for EPS Closure and GIRO Linkage Application Form for EPS Closure and GIRO Linkage For clients who already have EPS linkage to your trading account and would like to have a GIRO link instead, you will need to close off your Pdf linkage first.

Thus, you will have to complete both forms and send it back to us Attention: APU North Bridge RoadRaffles City Tower Singapore How do I withdraw my money from PCMA?

Client is not permitted to undertake partial pick-up on the day of force-selling for due unsettled contracts Termination Form for GIRO Linkage Termination Form for GIRO Linkage For clients who already have Giro linkage to your trading account and would like to terminate the linkage, you will need to complete the Giro Likage termination form and send it back to us Attention: APU North Bridge RoadRaffles City Tower Singapore When will my account be debited for my share purchases?

Your account will be debited on due date What happens if I am not allotted with the full IPO subscribed for? All un-utilized funds will be refunded to your trading account What are the stocks information available? You can request for an increase in your trading limit by calling your Trading Representative. They will require you to provide them with a copy of the relevant documents for assessment.

Documents that are helpful for assessment purposes include Latest CDP monthly or quarterly statements Latest bank account statements Latest fixed deposit statements How do I change my mobile number in 2FA POEMS? Lending fee is an income. As such, it is subject to tax. Dividends paid by way of manufactured dividends will also be subject to income tax treatment Is there a minimum period I can borrow the securities? No, PCMA is non-financing and you are only allowed to trade up to your assigned trading limits or the amount of funds placed into the PCMA, whichever is higher When must I make payment for contra-loss?

Contra losses must be settled WITHIN 7 calendar days or 1 week from the statement date How do I deposit the down payment? Due to the multi-tasking feature of the OS, the app will continue to run in the background. Users are advised to perform a proper logout through the menu page by tapping on the "P" icon. Smartphone Web and Android App: You will be automatically logged out after 15 minutes of inactivity How will I be informed of my new trading limit?

You may check with your Trading Representative on the trading limit If I delink my existing 2FA now, and link up with my newly received trading OneKey device, how long will it take to activate? The activation will take place with immediate effect Can I withdraw the securities borrowed? Securities borrowed are not allowed to be withdrawn to other accounts.

The securities borrowed will be delivered by SBL to CDP when the sale is due What is the processing time for the online cash withdrawal?

Yes, contra-profits will nett-off any outstanding losses Where are the shares kept in Prepaid account? Any shares purchased via this account will be held under the custody of Phillip Securities How much is the initial capital required to apply for IPO shares through IPO Financing?

If your price is not met, it will not be executed and will be placed in the queue. It will automatically expire if it is not executed during that trading trading Note that your orders might be partially filled Who should I contact if I encounter difficulties in 2FA login despite all credentials being keyed in correctly? You can log in to POEMS Mobile using your POEMS internet account number and password.

You will only be able to log into one trading mode for POEMS at any given time Which market can I trade with Prepaid account? You can trade all markets offered by Phillip Securities.

Please click here for more information With the multi-currency facility, will there be automatic conversion of currency for trade settlement? Please take note that there will not be any auto currency conversion for trade settlement in the trading account, customer have to take the necessary steps to either transfer money into the trading account or perform a currency conversion to settle the trades Click here to find out more about Multi-Currency facility and currency-conversion feature How much should I pay after the allocation is confirmed?

Please logout properly from the application by tapping on the Logout button on the main landing page the first screen after login. To access the main landing page from anywhere within the application, simply tap on the "P" icon Accredited Investor Application Corporate Accredited Investor Application Corporate For a corporate client who has interest to be certified a Accredited Investor to invest in eligible products Attention: APU North Bridge RoadRaffles City Tower Singapore What is a fractional share?

A fractional share means quantity that is less than one unit. It usually comes about from corporate actions such as reverse and forward stock split, bonus issue etc which yield fractional shares when the old share quantity is not divisible perfectly i. No, you can apply online through POEMS and will receive the device by mail from Assurity within three working days upon successful pdf. Alternately, you can register at Assurity Office and the device will be issued on the spot Anson Road International Plaza Singapore What will be the charges incurred for a SBL loan?

For updated charges and fees, kindly refer to " Fee Schedule " If I have an existing Cash Account with Phillip Securities, can I convert it to Phillip Cash Management Account?

At a prevailing rate of exchange determined by PSPL SBL Application Form for Existing Phillip Securities Client For existing clients of Phillip Securities who already have a shares trading account with us, please print out the SBL Forms, fill it up and mail it back to us. We will activate your account as soon as we receive it SBL Account Opening SBL Onlend Consent Phillip SBL North Bridge RoadRaffles City Tower Singapore What is the interest rate and when will the interest rate be charged?

Regardless of the allocation result, the interest rate is non-refundable Where can I download the user manual? You can download the manual from the following links POEMS SG iPhone App POEMS SG iPad Edition App POEMS SG Android App Smartphone Web What will happen to the fractional shares acquired from corporate actions?

Fractional shares will be nullified if the Company does not offer cash in lieu "CIL" or additional share If CIL is applicable, PSPL adopts the best practices of rounding down methodology for all affected accounts to next whole number. Yes, you may apply for both.

However, do note that the SMS service should serve as a backup Are there any other relevant charges? Please refer to fee schedule for an updated rate. Do note that the conversion rate will be pdf on the prevailing exchange rate on the day of the amendment Currency Conversion for client with Multi Currency Facility Multi-Currency Facility is an added advantage for you to maintain foreign currency balances USD, HKD, AUD, MYR, JPY, GBP, EUR, CNY and CAD in your account for ease of trading and efficient management of your foreign currency denominated investments.

To effect transfer of securities from your securities holdings account, please complete the necessary document and indicate your SBL trading account on reverse of the form Phillip SBL North Bridge RoadRaffles City Tower Singapore What is the handling fee for IPO Financing?

You can only register using local Singapore mobile number. Currently, Assurity does not support SMS service for foreign mobile number How does a SBL transaction work? A force key is a feature that enables you to submit a price at any stipulated bid size level for SGX market, including those exceeding the range of 20 bids.

No, your POEMS account will not be suspended Where do I go to download the application? POEMS SG Applications are compatible with iPhone, iPod Touch, iPad and Android Devices Smartphone Web Browser is compatible with internet browsers of most smartphones including the Android phones, iPhone, iPad, iPod Touch and Blackberry Torch How many force keys can I use? Please call OneKey Customer Care Centre Help Desk at Which market s can I trade on POEMS Mobile?

Both joint account holders MUST link their individual 2FA OneKey devices to the joint account to enable the 2FA. You could have keyed in the wrong account number or password. Please note that the password is case sensitive What is the maximum limit for buy and sell order in POEMS internet?

Why do I sometimes see the loading circle progress bar for a long time? The application may require strong internet connection and you may experience slow loading in areas with low network coverage.

If this problem persists you should contact your mobile data subscriber or check with your Wi-Fi connection Why is there a Confirmation Order page shown when order is submitted? A confirmation message will pop-up when you submit a sell order less than 5 bids from last done, or buy order more than 5 bids from last done. This is a security feature implemented to minimize error trades. You will need to confirm that you are indeed selling below market price or buying above market price.

On the confirmation box, you are required to re-enter the EXACT Quantity and Price in order to submit the order I have an existing token with another broker, can I link it to my POEMS Account?

POEMS only supports 2FA OneKey device issued by Assurity If the other broker also supports the 2FA OneKey device by Assurity, you will be able to use the same device to link up with your POEMS account FA tokens issued by other providers are not supported Why does it take a long time to load POEMS Smartphone Web in my browser? The bid size checking applies to SGX market only. For SGX counters that are denominated in HKD or JPY, the maximum bid range is 20 bids from last done Where can I find out more information about OneKey device?

POEMS Mobile Price Alerts is a new feature that allows you to receive real-time notifications on the latest price changes for your favourite SGX stocks, wherever you are. You can now create instant alerts and take immediate action on your trading strategies Kindly note that POEMS Price Alerts is a value-added service provided to you free-of-charge. You may access Alerts from the main menu. The Alerts module comprise of Price Alert and Announcement tabs. The Price Alert tab showcases i All alerts, ii Triggered alerts and iii Untriggered alerts How do I set a price alert on my mobile phone?

All Rights Reserved Skip tutorial Back Next Login to POEMS Here Click on Classic POEMS to log in to the older version of POEMS Click on the search button to search for stock quotes or search the website Back Next Click here if you have any enquiry or require any assistance.

We will be happy to serve you Back End View this tutorial anytime by clicking the button Let us know your thoughts about our new POEMS website! Their entry into the market can then either exacerbate the artificial market conditions, or themselves create the desired artificial market conditions.

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